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Frequently asked questions

Answers before you book.

Find practical information about clinic locations, appointments and what to expect.

Physiotherapist speaking with a patient
Appointment help

Everything you need to know.

If your question is not listed, call or email us and we will help you find the right next step.

Online booking is currently available for Resolve Medical Centre Manor Lakes and LakeMedix Lara. Caroline Springs online booking is coming soon; please contact us for assistance.

Choose a clinic, then continue to its secure booking page to select an available appointment time. You will receive confirmation through the booking provider.

Contact us if you are unsure. Referral or funding requirements can vary depending on your circumstances and the service you need.

Please bring any relevant referral, imaging or clinical reports you already have. If you are unsure what is useful, contact us before your appointment.

Please contact Response Physio as soon as possible by phone or email so we can help with your appointment.